1. Our digital images are as accurate as possible. However, different monitors may cause colors to vary slightly.
2. Some of our items are handcrafted and/or hand finished. Color can vary and slight imperfections are normal for metal as the hand finishing process as we feel, adds character and authenticity to those items.
3. Please be sure to check the measurement of the product in the Product Description before placing an order.
4. We carefully inspect the item before shipment, please rest assured.
5. Some of the items may be out of stock when order is placed. Hence if the item is needed urgently or if it is expected to be delivered on a specific day, please do not hesitate to contact us for special arrangement.
6. Please contact and leave us the precise contact number, name and address. The product will be shipped to your confirmed address only.
7. It can take up to 24 hours for tracking numbers to update in the system. If the tracking information is not available, please wait for 24 business hours from the time the order was shipped.
8. If you have any further questions or problems, please do not hesitate to give us a call, drop us a message or an email. Our goal is to make sure that our customers are satisfied with their purchase.
Your satisfaction of the product is always our main concern!
If you’re satisfied after receiving the product, please let us have your positive feedback with five stars on all of the detailed sell ratings. It is genuinely appreciated.
However if you are not satisfied with the product, do inform us before leaving feedback. We are always available to solve the problems in order to serve you better.
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